Service

First-class
and on-site

Ready to work
around the globe

We always are ready to meet the needs of our customers – and that remains the case after our products have been delivered. The company's experts are there, ready to support customers with practical assistance and technical expertise – for each product group and throughout the entire product life cycle. Our service support includes everything that is necessary for the optimal use of our products and solutions – from product training to spare parts to repair services to refurbishment options.

All of these service offerings are designed to reduce downtimes occurring in connection with HÜBNER products to an absolute minimum – and thus to reduce operating costs. For that reason, such work is conducted at the customer's location whenever possible. Whatever you may require: Simply get in touch with us! Our international Service Team will be happy to assist you.

We always are ready to meet the needs of our customers – and that remains the case after our products have been delivered. The company's experts are there, ready to support customers with practical assistance and technical expertise – for each product group and throughout the entire product life cycle. Our service support includes everything that is necessary for the optimal use of our products and solutions – from product training to spare parts to repair services to refurbishment options.

All of these service offerings are designed to reduce downtimes occurring in connection with HÜBNER products to an absolute minimum – and thus to reduce operating costs. For that reason, such work is conducted at the customer's location whenever possible. Whatever you may require: Simply get in touch with us! Our international Service Team will be happy to assist you.

Our service
offerings

Our service
offerings

Training and instruction

Only well trained personnel are in a position to react quickly and correctly in the event of an emergency. That's why we offer practically oriented training courses customized to your specific needs. And we are happy to be directly on hand during the initial installation of our products so that all questions can be answered directly and without delay.

 

Spare parts

Original HÜBNER spare parts can be obtained most quickly using our Contact Form. Our employees will help you to identify the correct spare parts for your needs. Original parts help to keep your vehicle fleet ready to go around the clock, and ensure that throughout the life cycle of your vehicles they're always able to perform as they should.

Training and instruction

Only well trained personnel are in a position to react quickly and correctly in the event of an emergency. That's why we offer practically oriented training courses customized to your specific needs. And we are happy to be directly on hand during the initial installation of our products so that all questions can be answered directly and without delay.

 

Spare parts

Original HÜBNER spare parts can be obtained most quickly using our Contact Form. Our employees will help you to identify the correct spare parts for your needs. Original parts help to keep your vehicle fleet ready to go around the clock, and ensure that throughout the life cycle of your vehicles they're always able to perform as they should.

 

Repairs

Whether as a result of an accident, vandalism or everyday wear and tear: If one of our products should be defective, we will of course be happy to perform the necessary repairs. With smaller repairs, our technicians can gladly do the work on site at your location. With more complex damage cases, we will bring the product back to our factory for repairs.

To prevent potential damages, we of course are available to perform maintenance and inspection of our products at your premises and can perform all minor repairs on site.

Midlife overhauls & refurbishment

In addition to making replacement products available after a given product's intended operational life has been completed, we also have a comprehensive program of product refurbishment for our customers. The components of the products are checked by trained technicians, cleaned and disassembled or replaced as required – an economical and environmentally friendly alternative to purchasing new products. HÜBNER can also take care of the disposal of your old parts – get in touch with us.

Repairs

If one of our products should become defective, we will of course be happy to perform the necessary repairs. With smaller repairs, our technicians can gladly do the work on site at your location. With more complex damage cases, we will bring the product back to our factory for repairs.

To prevent potential damages, we of course are available to perform maintenance and inspection of our products at your premises and can perform all minor repairs on site.

Midlife overhauls & refurbishment

In addition to making replacement products available after a given product's intended operational life has been completed, we also have a comprehensive program of product refurbishment for our customers. The components of the products are checked by trained technicians, cleaned and disassembled or replaced as required – an economical and environmentally friendly alternative to purchasing new products. HÜBNER can also take care of the disposal of your old parts – get in touch with us.

 

Service points around the world

One significant advantage of working with the HÜBNER Group: Over the preceding years, the company has built up a close-knit network of locations and service points around the globe so that contact to customers is quick and direct. Because a strong partner is there wherever support is required. HÜBNER has its own branches in 20 different countries and is represented by sales partners and trade representatives in more than 30 additional countries.

Do you have a question about our service offerings? Do you need direct support? Then write to us. We'll be happy to help you!

Contact

Thank you for your interest in our products and services. Please specify your area of interest below and send us a message. We will be in touch with you promptly.

Thank you for your interest in our products and services. Please specify your area of interest below and send us a message. We will be in touch with you promptly.

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Your Contact

Tim Dortans

Head of Sales Service for Buses
Tel. +49 172 5624220

 

Your Contact

Kai Mentel

Head of After Sales & Service
for Railway Vehicles

Tel. +49 561 998 2017

 

Relevant topics

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After Sales & Service for Railway Vehicles
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Service for Buses